Mental Health

In South Western Sydney more than 102,000 people aged 15 – 85 years will be diagnosed with a common mental illness in any one year. Mental illness can impact people through changes in thinking, mood or behaviour linked to distress and impaired functioning.

Examples of specific mental illnesses include: depression, schizophrenia, anxiety, personality bipolar and eating disorders, problem gambling or substance dependency.

By talking to your GP about your mental health, you can access a range of GP referred services including You in Mind, Star4Kids, Credentialed Mental Health Service and the Clinical Suicide Prevention Service.

These services aim to meet the mental health needs of a number of key priority groups under a stepped model of care ranging from low intensity support through to severe and complex needs.


There are a range of mental health services within this region with the aim to provide more options for care, ranging from low intensity support to severe and complex needs.

A stepped model of care ensures there is an available appropriate service regardless of the severity of the mental health condition. The model allows users of these services to be matched with the correct type of care, and move through services as needed without falling through the cracks.

South Western Sydney PHN also supports two other mental health services you can access without seeing your GP and being referred. They aim to fill a need in the region and include low-intensity service, New Access, and suicide prevention service Lifeline Macarthur.

Services available through GP referral

To access the below services #talktoyourgp

You In Mind

A service providing access to a psychologist for people with mild to moderate mental illness. This service is for Aboriginal and Torres Strait Islander people, CALD groups, residents of Claymore, Airds and the 2168 postcode, and people living in Wollondilly and Wingecarribee who cannot access the Better Access (Medicare Services).


A service providing access to a psychologist for children aged 3-12 years who have, or are at risk of developing a mild to moderate mental health condition.

Credentialed Mental Health Nurse Service

Ongoing assistance for those with severe and complex mental illness over a long period which significantly impacts social, personal and work life.

Clinical Suicide Prevention Service

Priority access to services for people who have attempted suicide or have suicidal ideation of low to medium risk.

NOTE: This service is not designed for people at high or immediate risk of suicide. These people should go to their nearest emergency department.

Self-help service

If you are after help regarding your mental health and do not want to go through your GP there are other services available.

New Access

New Access, developed by beyondblue, is a low-intensity program helping users deal with the early signs of depression and anxiety via phone or face-to-face support.

The free, confidential service is for those 18 and above with mild to moderate anxiety or depressions and in South Western Sydney is run by Bolton Clarke.

NewAccess coaches, who are specially trained and experienced, provide support in setting practical goals that help get people back on track and feeling better. Sessions are conducted over the phone, Skype or face-to-face.

For more information phone 1800 010 630 or visit

Lifeline Macarthur

Lifeline Macarthur is a leading charity that has been saving lives since 1978 and is part of the National Lifeline network.

Services include Telephone Crisis Support on 13 11 14, Financial Counselling, Community and Corporate Education.

Lifeline provides Suicide Preventions Networks, Suicide Bereavement Support Groups, ECLIPSE Support Groups for Suicide Attempt Survivors, Lifeline Crisis Support Suicide Aftercare Program, Gatekeeper Training, and means restriction in South Western Sydney.

For more information phone 4645 7200.

Recovery Point app

local mental health information in the palm of your hand

South Western Sydney PHN and One Door Mental Health have worked together to develop Recovery Point – a mobile app providing quick and easy access to information about
mental health relevant to you and your situation and a comprehensive directory of local programs and services available in South Western Sydney.

The app, provides quick and easy access to information on local mental health programs and services, networks, resources, emergency or crisis support and common mental illnesses.

It has been developed for people needing support, and their family, friends and carers.

View online or download the app for free from Google play or App Store.



evidence-based tasks created by experts transforming mental health and wellbeing

onlyhuman is an app, supported by South Western Sydney PHN, which helps users create habits of self-care through story-telling.

The app features short films of mental health stories from around the world paired with simple, evidence-based tasks, developed by a team of experts. Each day, users are encouraged to view a short film and complete the associated task which aim to provide tips, tools and new perspectives.

The app aims to be an accessible, relatable, engaging and effective mental health treatment.

View online or download the app for free from Google play or App Store.


Find yourself a regular GP, one you are comfortable and familiar with, and one which speaks your language if required.

Don’t be afraid to ask questions including your treatment options, the effectiveness of different therapies, diagnosis, medications, eMental health options, resources and information, including accessible resources such as websites and mobile applications.

If going to a GP isn’t something you are used to or comfortable doing alone, take a trusted friend or family member with you, and book a longer appointment so you have the time to discuss your health concerns.

For more information on the importance of having a regular GP, click here.

Handy Links

Other useful sites and services


Black Dog Institute






South Western Sydney PHN supported services

Mental health applications

Recovery Point




Gratitude 365